Legal Stuff

TERMS AND CONDITIONS

Last Updated: March 10, 2026

1. Agreement to Terms

By accessing or using the services provided by Akby (“Company,” “we,” “us,” or “our”) through akby.com and associated platforms (collectively, the “Service”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use the Service.

2. Description of Service

Akby provides digital marketing and search engine optimization (SEO) services, including but not limited to:

• Search engine rank tracking and keyword monitoring
• Google Business Profile management and optimization
• Local SEO heatmap analysis
• Review monitoring and response management
• Technical website auditing
• Content creation and optimization
• Automated performance reporting
• SMS and email notifications related to campaign performance

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the business entity you represent. By using the Service, you represent and warrant that you meet these requirements.

4. Account Registration and Security

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate, current, and complete information during registration.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.

5. Services and Fees

• Service scope, deliverables, and fees are defined in your service agreement or proposal.
• Fees are due according to the payment terms specified in your agreement.
• We reserve the right to modify pricing with 30 days’ written notice.
• Failure to pay may result in suspension or termination of services.

6. Client Responsibilities

You agree to:

• Provide timely access to accounts, platforms, and information necessary for service delivery (e.g., Google Business Profile, Google Search Console, website CMS access).
• Review and approve content, posts, or responses within reasonable timeframes when approval is required.
• Ensure that any information you provide is accurate and does not violate any third-party rights.

7. Intellectual Property

• Content created by Akby on your behalf (blog posts, GBP posts, meta descriptions, etc.) becomes your property upon full payment.
• Tools, software, dashboards, templates, processes, and methodologies used to deliver services remain the property of Akby.
• You grant Akby a limited license to access and use your brand assets, website, and business information solely for the purpose of delivering the agreed-upon services.

8. SMS Messaging Program

By providing your mobile phone number and opting in to receive SMS messages from Akby, you agree to the following:

• Program Description: You may receive automated SMS messages related to your SEO campaign performance, including review alerts, rank change notifications, report summaries, and service updates.
• Message Frequency: Message frequency varies based on your notification preferences and campaign activity. Typical frequency is 1–5 messages per week.
• Message and Data Rates: Message and data rates may apply. Contact your wireless carrier for details about your messaging plan.
• Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. Upon opting out, you will receive one final confirmation message and will no longer receive SMS messages from us.
• Help: For assistance, reply HELP to any message or contact us at [email protected].
• Consent Not Required: Consent to receive SMS messages is not a condition of purchasing any goods or services.
• Carriers: Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, and Sprint. Akby is not responsible for delayed or undelivered messages due to carrier issues.

9. Email Communications

By using our Service, you consent to receive email communications including performance reports, campaign updates, and service-related notices. You may unsubscribe from non-essential emails at any time using the unsubscribe link in any email.

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, available at https://akby.com/legal-stuff. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

11. Third-Party Services

Our Service integrates with third-party platforms including Google (Business Profile, Search Console, Analytics), DataForSEO, and others. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the availability, accuracy, or policies of third-party services.

12. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
• Attempt to interfere with, compromise, or disrupt the Service or its infrastructure.
• Use the Service to send spam, misleading content, or fraudulent communications.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Resell or redistribute the Service without written authorization.

13. Limitation of Liability

To the fullest extent permitted by law:

• The Service is provided “as is” and “as available” without warranties of any kind, express or implied.
• Akby shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
• Our total liability for any claims arising from the Service shall not exceed the fees paid by you in the 3 months preceding the claim.
• We do not guarantee specific SEO results, search engine rankings, or business outcomes. SEO results depend on many factors outside our control.

14. Indemnification

You agree to indemnify and hold harmless Akby, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

15. Termination

• Either party may terminate the service relationship with 30 days’ written notice, unless otherwise specified in your service agreement.
• We may suspend or terminate your access immediately if you violate these Terms.
• Upon termination, your right to use the Service ceases. We will provide a reasonable period to export your data upon request.

16. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the state where Akby operates. You waive any right to participate in a class action lawsuit or class-wide arbitration.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service with at least 15 days’ notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with the Privacy Policy and any service agreement or proposal, constitute the entire agreement between you and Akby regarding the use of the Service.

20. Contact Information

For questions about these Terms, contact us at:

• Email: [email protected]
• Website: https://akby.com